Meeting Time: 7:00PM Tuesday, October 07, 2008

Attendees: Steven G, Chad S, Mark McCoy, Drew H

Goal of Meeting: Decide the specific issue to focus on for Project 2 and begin work on memo.

Topics Discussed: Customer Service, Tools to imitate salesmen(click to chat), Credit Card security over the internet.

Decisions Made: We decided to choose Customer service specifically lack of human connection and loyalty to a company. 

Group Tasks: Topic research and write proposal memo.

Plans for Next Meeting: Finalize proposal memo.

Details: Members will check formatting and proofread memo