Over the break I was able to find a couple of articles talking about online tutorials and how they can be effective. One of the articlas was called Best Practices in Online Customer Training. This spoke about howe to build a profitable online customer training business. It went over elearning technologies mostluy from an employers perspective.

Business drivers, business models, and customer training as a profit center. Three basic busines models. Customer trianing as a slaes and marketing tool. Customer training to reduce support and service costs. Customer training is a product, not just education.

These are just a few different areas of a tutorial to consider.

Eric koestner