Course Goals

Writing in Context
Analyze professional cultures, social contexts, and audiences to determine how they shape the various purposes and forms of workplace writing, such as persuasion, organizational communication, and public discourse, with an emphasis on

  • writing for a range of defined audiences and stakeholders
  • negotiating the ethical dimensions of workplace communication

Project Management

  • Understand, develop and deploy various strategies for planning, researching, drafting, revising, and editing documents both individually and collaboratively.
  • Select and use appropriate technologies that effectively and ethically address professional situations and audiences.
  • Build professional ethos through documentation and accountability.

Document Design
Make rhetorical design decisions about workplace documents, including

  • understanding and adapting to genre conventions and audience expectations
  • understanding and implementing design principles of format and layout
  • interpreting and arguing with design
  • drafting, researching, testing, and revising visual designs and information architecture

Learn and apply strategies for successful teamwork and collaboration, such as

  • working online with colleagues
  • determining roles and responsibilities
  • managing team conflicts constructively
  • responding constructively to peers' work
  • soliciting and using peer feedback effectively
  • achieving team goals

Understand and use various research methods to produce professional documents, including

  • analyzing professional contexts
  • locating, evaluating, and using print and online information selectively for particular audiences and purposes
  • triangulating sources of evidence
  • selecting appropriate primary research methods, such as interviews, observations, focus groups, and surveys to collect data
  • working ethically with research participants

Use and evaluate the writing technologies frequently used in the workplace, such as emailing, instant messaging, image editing, video editing, presentation design and delivery, HTML editing, Web browsing, content management, and desktop publishing technologies.